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A good virtual private server (VPS) hosting provider offers a number of options to meet the needs of all customer types, and Liquidweb is one of those good hosting providers. The company has always been committed to low-cost virtual private server (VPS) options but, unlike its competitors, it doesn’t force customers onto just one (cheaper) operating system. At Liquidweb, strong hardware features are complimented by a choice between Linux operating systems and Windows Server 2008, making the company a strong contender for Windows-based enterprise customers on a budget.
Two Linux Plans, One Windows Plan, Three Great Options for Customers
Virtual private server (VPS) hosting at Liquid web comes in three flavors: a lower-priced Linux plan, a premium Linux plan, and a Windows Server 2008 plan. The plans each escalate in price incrementally, topping out at just $100 per month. For the type of power these plans give to customers, that’s an exceedingly great bargain.
The entry-level Linux virtual private server (VPS) plan at Liquidweb.com is known as the company’s “Linux Smart VPS 1GB” plan. Customers can expect to pay just $50 per month for this plan, which comes standard with 75GB of hard disk storage space, 880MB of dedicated RAM, 2TB of monthly bandwidth, and one included static IP address. This makes it the perfect plan for larger websites, very small businesses and organizations, or web development professionals.
Those who require a bit more power will appreciate the “2GB” plan offered by Liquidweb, which doubles available hard disk storage space to 150GB, while maintaining a 2TB monthly bandwidth limit. 1750MB of dedicated RAM is included with this virtual private server (VPS) plan, while one dedicated IP is standard issue. Customers can make this plan their own for $90 per month. That’s still a great bargain for a virtual private server (VPS) plan with this much power.
Windows customers, unfortunately, get the highest price point on a Liquidweb virtual private server (VPS) plan. Those customers who prefer the Microsoft way of doing things can expect to pay $100 per month for the privilege of using the company’s Windows Server 2008 operating system with their virtual private server (VPS). For that monthly fee, Windows customers will get 40GB of hard disk storage space, 700GB of monthly data transfer, 768MB of dedicated RAM, and four static IP addresses.
Because the Windows plan makes so many hardware sacrifices just to offer the Windows Server operating system at a bargain, it might be worthwhile for Windows virtual private server (VPS) customers to look into options at other companies. Simply put, the hardware the company includes at this price is simply not a great bargain — especially when the Linux server prices are compared.
A Firm Commitment to Support at Liquidweb
A virtual private server (VPS) has unique needs that many newer customers may not be aware of, so a great customer support operation is a virtual requirement when choosing one of these plans. Liquidweb.com describes their customer support as nothing short of “heroic.” The company operates a 24-hour custom service hotline and a round-the-lock live chat solution. Representatives who staff these phone lines and chatrooms can assist customers with technical support problems, common questions, billing concerns, and adding or removing features from a hosting plan.
For those virtual private server (VPS) customers who prefer to diagnose and solve their own problems, Liquidweb offers a different “heroic” set of tools. For these customers, an extensive knowledge base is included on the support page of Liquidweb.com. It features common questions (and answers), product manuals and information, and how-to guides. And for those with a more visual approach to learning and repairing, Liquidweb offers a number of great video tutorials that will help customers learn how to manage their virtual private server (VPS) or other products.
No Such Thing as Downtime for Dedicated Server Customers at Liquidweb
Downtime is one of the biggest problems when it comes to web hosting, but the people at Liquidweb assure their prospective customers that this simply isn’t a a problem with their operation. In fact, the company guarantees as much. Unlike many other web hosting companies, which offer 99 percent uptime guarantees, the staff at Liquidweb.com is committed to 100 percent uptime on all of their products.
That’s a great way to make sure that a monthly virtual private server (VPS) hosting fee is getting the most bang for its buck. Customers who experience prolonged downtime are entitled to a prorated refund on their next month’s bill, so long as they call the company’s customer service hotline and inform them of the problem.
Dedicated Server Customers Will Love Liquidweb
In a world of sketchy downtime guarantees and skeleton customer support operations, Liquidweb is right to call their customer support “heroic.” Customers will agree, and this may very well make the difference between considering Liquidweb for dedicated server or virtual private server (VPS) hosting — and choosing them.