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A relatively new company in the field of virtual private server (VPS) hosting, HawkHost offers affordable plans to meet the needs of budget-minded consumers who need a powerful web development tool. Four plans are offered by this web host, ranging from the low-end to the enterprise-grade, and the company is committed to strong uptime and customer support. For these reasons, HawkHost.com is increasingly drawing consumers on a tight budget to their diverse portfolio of services.
HawkHost Has Four Hosting Plans to Fit All Budgets
It’s not easy to find a host which can tailor its plans to a tight budget, but HawkHost.com is trying mightily to fit that bill. Their most affordable plan costs just $20 per month, and the company offers discounts to customers who prepay their services for three or six months. The discounted three-month prepayment rate comes down to just $19 per month on their cheapest plan, and $18 per month for those who pay six months in advance.
That low-end plan, known as the Basic VPS plan, provides customers a virtual private server (VPS) which is given access to 384MB of dedicated memory (burstable to 768MB), 10GB of hard disk space and 250GB of monthly data transfer. One dedicated IP address is included as standard, and cPanel installation will cost an extra $10 per month.
For $10 more per month, the HawkHost Standard plan provides a slightly more powerful option to virtual private server (VPS) customers. RAM is upgraded to 512MB dedicated, and 1024MB burstable. Hard disk space is doubled to 20GB, the number of dedicated IP addresses is doubled to two, and this virtual private server (VPS) plan gets a 350GB monthly data transfer limit.
For advanced users, HawkHost offers the “Advanced virtual private server plan. It costs just $40 per month, and doubles the available dedicated RAM to 1024MB with 2048MB burstable. Hard disk space is once again upped, this time to 30GB, and monthly data transfer gets a slight boost to 450GB. This plan also includes two dedicated IP addresses.
The highest-end virtual private server (VPS) plan at HawkHost is the company’s Super plan. This option costs $65 monthly; customers get access to dedicated RAM of 2048MB and burstable RAM of 3048MB. Two dedicated IP addresses are included with this plan, as is 550GB of monthly data transfer and 40GB of hard disk storage space. The cPanel control panel software can be added to this plan for $10 per month, just the same as the three lower-priced offerings at HawkHost.com
HawkHost Takes a Serious Approach to Customer Support
While the company offers a 99.9 percent uptime guarantee on its virtual private server (VPS) plans and other products, it does maintain robust support options for those customers who may require assistance. This commitment to support is typified by the company’s 24-hour customer service phone number, which is available to address a wide range of customer concerns that range from the technical to the financial. A live chat option is offered, but it is used solely for sales purposes.
Beyond those two options, HawkHost offers virtual private server (VPS) customers access to its customer-only discussion forum, which is a great way to self-diagnose and even self-fix any issues which may affect the server or its software. Virtual private server (VPS) customers will enjoy a knowledge base of typical problems and fixes, as well as access to a support ticketing system for larger maintenance or repair needs.
In addition to this knowledge base, HawkHost offers something that many web hosting companies simply lack: a library of essential downloads. These downloads include software manuals and instructions, essential software, and other tools which are likely to be of great use to virtual private server (VPS) customers. Those customers tend to be among the more do-it-yourself types when it comes to fixing a server problem, so it’s nice to see a company like HawkHost offer them the full slate of tools they need to make that process as effective as possible.
The HawkHost Uptime Guarantee
Like any reputable virtual private server (VPS) hosting company, HawkHost.com maintains a 99.9 percent uptime guarantee on all of its various products. The company does promise a refund on the next month’s hosting bill for any downtime experienced beyond the 99.9 percent reliability level, but the website fails to clarify just how that refund is calculated and applied in the event of an outage. Nevertheless, this service level agreement should be taken seriously and customers should feel safe when choosing HawkHost for their virtual private server (VPS) needs.
HawkHost Virtual Private Server (VPS) Hosting: Relatively New, Relatively Good
Founded in 2004, HawkHost is certainly not the oldest company online. But they’ve worked to diligently expand their portfolio of affordable services, from virtual private server (VPS) plans to hosting for email server customers and others. Their commitment to great reliability and top-notch customer support makes them a solid choice for the budget-conscious hosting customers looking for a home online.