Often thought of as a compromise between low-powered shared hosting and expensive dedicated server products, virtual private server (VPS) hosting is sometimes overlooked when server space consumers are weighing all their options; but “compromise” is not a word that can be associated with the VPS plans at Exabytes. The company offers three very powerful virtual private server hosting plans that can meet the needs of web enthusiasts and small businesses alike, and prices for these plans can easily fit into any budgets. Exabytes is committed to great customer support, consistent uptime, and a great value with all of its products.

Three Virtual Private Server (VPS) Plans to Choose From at Exabytes

Customers looking for a virtual private server (VPS) hosting plan will be delighted that Exabytes has reduced the number of its plans down to just three. This makes it easy to differentiate between the different processing power, storage, and bandwidth levels, and caters to each of the main demographics which typically buy virtual private server (VPS) hosting.

The VPS 1 plan at Exabytes is designed for users who are just migrating from shared hosting plans and will be taking some time to adjust to what a virtual private server (VPS) entails. These customers don’t necessarily need all of the power and function of a high-powered VPS or dedicated server, but they do need more than traditional shared hosting can offer. The plan costs just $25.13 per month, and it includes 25GB of hard disk storage space, 500GB of bandwidth per month, and 512MB of dedicated memory.

For customers who run a small organization or simply have a very popular website with unique needs and demands, Exabytes has the VPS 2 plan. This virtual private server (VPS) is moderately more powerful than the entry-level model; hard disk space is doubled to 50GB, the monthly data transfer cap is doubled to a full terabyte, and the dedicated RAM available to server applications is doubled to 1GB. The one thing that does not double, however, is the price. This virtual private server is available for just $48.93 per month.

Exabytes saves its best for last, and calls it the VPS 3 plan. This virtual private server is ideal for small businesses and those with larger organizations. It comes with 75GB of hard disk space, 1.5GB of dedicated RAM for the server’s software, and 1.5TB of monthly data transfer. This high-end plan is available to customers for $49.95 monthly, which is a fantastic deal on a really high-powered virtual private server (VPS) hosting plan.

Each virtual private server (VPS) comes standard with the company’s “silver” management program, which is a semi-managed solution. In addition, each of these servers comes with CentOS Linux installed; cPanel software, however, is not standard on either of the three servers and does cost an extra $12 per month. That’s unfortunate, as the web hosting policy of secret charges and “gotcha” fees has gotten really old among bargain-hunting consumers.

A Thorough Commitment to Reliability for Customers

Exabytes promises 99.9 percent uptime to its customers across all of its products, and the company calculates that this equals just under 44 minutes of downtime every month. Should the company exceed this level of downtime customers are entitled to a prorated rebate on their next month’s hosting bill for the period of downtime they experienced. It’s Exabytes’ way of holding themselves accountable. Customers will, however, need to contact the company and request this rebate as it is not automatic. The applicable rebate will range from between one and fifteen days of service, depending on the length of the outage as it relates to the customer’s hosting plan and the company’s uptime levels.

Customer Support Options When Choosing Exabytes.com

Unfortunately for many American virtual private server (VPS) customers, Exabytes is actually headquartered in Malaysia, and this is where they base their telephone support operation. There is no domestic, toll-free number supplied to customer, so those unwilling to make an international phone call will have to solve their problems via electronic means. Those customers local to Malaysia, however, will be served quite well by the company’s representatives.

International customers who choose an Exabytes virtual private server (VPS) can still use the company’s 24-hour live online chat application to get great service. These representatives can handle technical support questions, maintenance request, billing concerns, and other issues a customer may have. For the do-it-yourself customers, Exabytes offers its virtual private server (VPS) clients access to a vast knowledge base full of frequent questions (and answers), tutorials, product manuals, and troubleshooting tips.

Exabytes: Good Host, Big Gamble

For international customers, choosing Exabytes without living in Malaysia is a gamble. The lack of a local telephone support operation may turn off many novice customers. But Exabytes is a well-experienced host, having provided dedicated server and virtual private server (VPS) hosting packages for quite some time. They’re experienced, reliable, and accountable. And customers willing to take a chance on them will find themselves saving a great deal of money, time, and effort.

Exabytes.com’s Dedicated Server Review