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Affordability and simplicity are the hallmarks of a good virtual private server (VPS), and Arvixe provides a great deal of both. The company was founded nearly a decade ago, in 2003, and has specialized in providing advanced and affordable hosting products to customers based on both the Linux and Windows Server operating systems. Its two-plan approach to virtual private server (VPS) options makes Arvixe an easy choice for entry-level consumers who simply need the best combination of power and price for their budgets.
Peace of Mind: The Arvixe Advantage
Most virtual private server (VPS) hosting companies will guarantee a certain amount of uptime to their customers and allow that to be the full extent of their customer service commitment. That is not the way business is done at Arvixe, however, which maintains a thorough commitment to customer satisfaction that it calls the “Arvixe Advantage.”
The terms set forth in this commitment to great customer service include 99.9 percent uptime on virtual private server (VPS) plans and the company’s other products, as well as a 60 day money back guarantee for new customers who decide the company simply doesn’t align with their expectations or requirements. Returning customers also get a special set of discounts as part of the Arvixe Advantage, and all customers get access to 24-hour customer support and freedom from hidden fees and surcharges.
This commitment to customer service is rare in the hosting industry, which is generally satisfied with simply offering great uptime to its customers as a de facto statement of commitment to doing good business. It’s something that every customer should consider when deciding whether the company’s virtual private server (VPS) products are right for them.
Microsoft and Linux Options at Arvixe
A virtual private server (VPS) must be as flexible and advanced as its administrator, if not more so. That’s the philosophy behind the four VPS plans offered by Arvixe to new customers. Two of those plans use the Linux operating system, while the other two rely on Microsoft’s Windows Server technology to power the hardware.
The company’s Linux plans start at just $40 per month. Known as “VPS Class,” this virtual private server (VPS) comes with 40GB of hard disk storage space and 1GB of dedicated memory. Two CPU cores, and two dedicated IP addresses, are included. Monthly data transfer is unlimited on his plan, as it is on all virtual private server (VPS) offerings at Arvixe.com.
The second Linux virtual private server (VPS) plan, known as “VPS Class Pro,” comes in at $70 per month and significantly increases the power and performance available to buyers. The hard disk storage space with this plan is double dot 80GB, while a full four CPU cores are available for processing. Five dedicated IP addresses are offered and bandwidth is, of course, unlimited. Both Linux plans come with the cPanel control panel at no extra charge, as part of the Arvixe Advantage commitment to no hidden fees.
For Microsoft customers, the virtual private server (VPS) offered by the company are a bit more expensive and a bit more high-powered. These plans start at $60 per month for the entry-level option, known as “VPS Class ASP.” Customers get 40GB of hard disk space, 1.5GB of dedicated memory, and access to two CPU cores and two dedicated IP addresses. Unlimited bandwidth and the cPanel control panel are included.
At the high end, Arvixe offers its “VPS Class ASP Pro” virtual private server (VPS). This server doubles the disk space to 80GB and doubles the RAM to 3GB. Four CPU cores are available to get the job done, and five static IP addresses are included as a standard feature. The plan costs $100 per month and includes the company’s standard unlimited bandwidth and cPanel installation.
It should be noted that Arvixe uses Window Server 2008, a slightly older but still fully capable version of Microsoft’s enterprise operating system. Customers who prefer the technologies included with Windows Server 2011 will need to look elsewhere to satisfy this requirement.
Customer Support and Satisfaction at Arvixe
Virtual private server (VPS) customers have already been introduced to the company’s thorough Arvixe Advantage plan, but it’s worth noting what the company offers as part of its commitment to 24-hour customer support. The most prominent option customers will notice is the company’s 24-hour customer service hotline. Representatives are able to handle billing, troubleshooting, and technical support issues around the clock for virtual private server (VPS) customers and others.
The toll-free custom service hotline offered to virtual private server (VPS) by Arvixe is paired with a 24-hour live chat solution that is accessible on the company’s website. Also available on the company’s website are links to Twitter, Facebook, and LinkedIn profiles that enable customers to interact with representatives in new and more personal ways.
No Catches, No Guesswork, No High Prices
Arvixe seems to be the perfect combination of flexible servers, powerful virtual private server (VPS) hardware, and great customer support. Its commitment to affordability and its shunning of hidden fees make it a top choice of entry-level consumers and the Arvixe Advantage offered by the company ensure that those entry-level users will be happy from day one — or they’ll get their money back.