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JaguarPC announced that it is increasing qualified staff by 30 percent signaling a healthy outlook despite the slow economy. The company is a leading provider of Virtual Private Server (VPS) hosting services and the new move aims to improve customer service, sales, marketing and technical support.
CEO Greg Landis said that JaguarPC, which started doing business 13 years ago, had experienced growth in the last year that “exceeded our expectations.” The new upgrades in qualified staff will help the company reach new goals set for sales, marketing and customer service.
Landis said that the company’s success in VPS hosting, dedicated server hosting, hybrid hosting and shared web hosting stems from a combination of the company’s high quality customer support and broad service range. He praised the providers’s dedicated and experienced staff, but also said that the company owed its success to its customers. The new staff hires will help in improving performance across the board as the company aims toward sustaining its rapid growth rate.
The hosting provider used advertisements in well-known job databases to attract qualified candidates along with posting the job openings on the company’s own recently upgraded website. They received a very energetic response with numerous applicants applying for the new staff positions. Within two weeks of the announcement, the management team had worked through the list before finally choosing the nine best-qualified candidates. The new employees represent a 30 percent growth in the company’s overall staff numbers.
Half of the new recruits serve in the customer service and technical support departments in order to pass on the benefits of the firm’s growth to its existing customers. Landis noted that often companies grow without improving the quality of service for their current customers. Instead, they commit all their new resources into expanding sales and into acquiring new technical infrastructure. Landis said that their long-term strategy involved maintaining sufficient staff in all areas of the business. With this approach, he pledged that all of the company’s existing and new customers would enjoy the benefits of any future success.
Along with increasing customer service staff, the hosting provider now has its own dedicated marketing and sales department that will spearhead future expansion. The new sales personnel have extensive experience with successful selling histories working with their former companies. The new marketing and sales team will help the company continue growing and offering its exceptional hosting services. Not only will they handle full responsibility for bringing in new customers, but they will also work on developing a long-range marketing and sales plan.
Another sales and marketing team will have the task of promoting and managing the company’s new affiliate program in which users can qualify for cash prizes by referring new hosting customers. The hosting provider expects these two marketing approaches to help the company maintain its position as a leading provider of virtual private server and other hosting services.
Landis said that while the company wants “to attract as many new customers as possible,” they will never sacrifice their commitment to existing customers. The new affiliate program, for example, provides existing customers with the opportunity to win cash awards by referring new customers to the provider’s services. According to Landis, the company had planned to implement such a plan long ago, but they just did not have the personnel resources to make it happen. With the new staff hires, the company is now in a position to improve performance across the board. The planned expansion will proceed without any change in the company’s service to existing customers. Moreover, by the end of 2011, Landis hopes to increase staff by at least another 50 percent.
The company had already formulated a growth plan that projects well into the future and the new staff members will help in implementing that plan into full action.
About the company
JaguarPC first started doing business in 1998 and since then it has grown to become one of the leading and most trusted hosting service companies in the industry. The VPS provider makes every effort to maintain the finest customer service together with cost-effective, reliable and capalbe technical infrastructure that meets all the requirements of its clients.
The company does business all over the world and its customers include government agencies and major corporations in many different countries. In its 13 years of existence, the firm has experienced a growth rate of more than 95 percent year to year. For more information on the company’s services, their phone number is (888) 551-3050.